Module 4: Pharmacy Operations Standards address the key areas of processing the prescription order:

• Prescription intake, order review and verification
• Prescription labeling, dispensing, packaging and
  shipping
• Product inventory procurement, handling and storage
• Prescription claims processing
• Machine and equipment maintenance
• Pharmacy and facility safety and security
• Quality and error management
• Compounding prescription products

These four modules, described above, are included in both the Mail Service Pharmacy and Specialty Pharmacy standards. The Specialty Pharmacy accreditation has one additional module, Module 5: Patient Management Standards which address patient specific and

consumer-centered services and processes that are high touch and comprehensive. This module also includes standards addressing coordination of care, communication and education, program evaluation and outcomes, and quality improvement.
     Meeting URAC’s Mail Service and Specialty Pharmacy Standards reflects an organization’s capability and commitment to the safety, effectiveness and quality of mail service pharmacy and specialty pharmacy management. When an organization receives accreditation, it distinguishes itself as having met a national standard of excellence. Currently there are 4 organizations with full Specialty Pharmacy Accreditation and 7 that are In-process. For Mail Service Pharmacy, there are 4 organizations with full accreditation and 6 In-process. For more information on URAC’s Mail Service and Specialty Pharmacy Accreditations and other Pharmacy Quality Management programs, please visit URAC’s website at www.pqm.urac.org.